|The overrunning of the U.S. Embassy/Tehran|
|The Carter Oval Office, 1979|
- "American officials needed to expect the unusual and avoid the easy assumption."
- "Officials should have listened to those who knew (even a little). They should have remembered the lessons of history and understood the other side's perceptions of that history."
- "Patience and timing were everything," in finding a way out of the crisis, and
- "The parties had to find serious intermediaries." Unlike what happened later in the Keystone Cops Iran-Contra affair, "the professionalism and the credibility of the Algerian intermediaries were to prove crucial."